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Which one is NOT correct?Select one: Select one: a. Armand Feigenbaum was General Electric's top expert on quality. b. Responsiveness is a dimension of quality
Which one is NOT correct?Select one: Select one: a. Armand Feigenbaum was General Electric's top expert on quality. b. Responsiveness is a dimension of quality that only applies to services, not products. c. The dimensions of product quality don't adequately describe service quality. d. Performance and price are both considered to be dimensions of product quality. e. One of the primary determinants of product quality includes the translation of product characteristics into process design
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