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Which one of the following is the normal order of events when a firm is collecting an account receivable from a customer? Multiple Choice Legal

Which one of the following is the normal order of events when a firm is collecting an account receivable from a customer?
Multiple Choice
Legal action, delinquency letter, phone call, collection agency.
Delinquency letter, collection agency, phone call, legal action.
Delinquency letter, phone call, collection agency, Legal action
Phone call, collection agency, delinquency letter, legal action.
Collection agency, delinquency letter, phone call, legal action.

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