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Which one of the following statements is true? Outsourcing arrangement between companies is typically controlled by a service level agreement (SLA) All outsourcing deals are

Which one of the following statements is true? Outsourcing arrangement between companies is typically controlled by a service level agreement (SLA) All outsourcing deals are between companies operating in two different countries Outsourcing arrangements cover always all IT capabilities of an organization A major advantage of outsourcing is that it helps the client to develop its own internal IT capabilities All of the statements above are true

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