1. Which restaurant personnel are responsible for seating guests?
2. Why is it advantageous to seat guests instead of allowing them to seat themselves?
3. What are some of the clues that may help you identify the host of a party of guests?
4. Describe one or more methods to help you remember the items each guest ordered.
5. What suggestions would you make in the following instances?

a. A guest orders apple pie.

b. The guests have ordered cocktails before their meal.

c. A couple is celebrating their anniversary.

d. A guest orders a club sandwich.







SET B: Case Problem - Initiating the Service - 20pts

A female executive is seated with her male client in your station at 1:00 P.M. She tells you they are celebrating the culmination of a large business deal, and they are ready to relax after a month of hard work. They are discussing the menu, and the executive is considering ordering a shrimp cocktail (an appetizer) as her lunch. Her guest is considering ordering a pasta entre and a side salad selection. A topic of conversation is calories and how they both like to maintain healthful eating habits. They seem to have plenty of time to enjoy their lunch. Answer the following questions:

• How would you initiate service?
• How would you use suggestive selling? Give some examples.
• How would you time this meal?
• To whom would you present the check?