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Which scenario would result in the highest customer NPV? a) 75% retention rate, a 10% required rate of return and the same customer profit in
Which scenario would result in the highest customer NPV?
a) 75% retention rate, a 10% required rate of return and the same customer profit in years 1 to 4
b) 75% retention rate, a 15% required rate of return and the same customer profit in years 1 to 7
c) 50% retention rate, a 50% required rate of return and the same customer profit in years 1 to 4
d) 75% retention rate, a 10% required rate of return and the same customer profit in years 1 to 5
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