Which skill is the supervising manager, Sandy, demonstrating when pulling out the job ad, best employee appraisals, and having lunch with a current job holder?

Group of answer choices

Planning and preparation

Active listening

Understanding the job

Connecting with the applicant

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Question 2

1pts

The hospital is hiring an Emergency Room Admissions clerk. What additional activity might help find a good fit?

Group of answer choices

Personality test to see if the person is calming.

Role play to ensure the person can handle multiple interactions at once.

Physical test to ensure the person can push a wheelchair.

Integrity test to ensure patient record privacy

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Question 3

1pts

John knows all the candidates and wants to be fair to all candidates for the promotion. What would be an example of a structured interview process?

Group of answer choices

Creating a list of questions to use with every candidate, even if he already knows some of the answers.

Skip the interview since he knows them and use the time to look at performance appraisals

Reviewing each resume carefully and then asking each candidate about areas not fully addressed.

Using what he knows to help him have a wide-ranging talk with each candidate.

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Question 4

1pts

Should Ivette us a personality test to help her hire a new Human Resources consultant?

Group of answer choices

Yes, personality tests are used by many progressive firms now that the younger generation enters the workplace.

No, personality tests are not needed for an HR professional. They administer the tests and would know how to cheat it, if necessary.

No, personality tests are difficult to use and interpret. A professional needs to be hired to administer the test.

Yes, personality tests provide an excellent correlation from Agreeableness to job performance.

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Question 5

1pts

Phone interviews are frequently conducted by the HR department rather than the hiring manager. Are phone interviews good tools for this?

Group of answer choices

No, after the resume, the hiring manager will know more.

No, face-to-face interviews are the next step.

Yes, HR know more about credentials than hiring managers.

Yes, this is just one early elimination process.

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Question 6

1pts

Rowan is trying to decide whether to send the candidate the offer letter or delay the process more by sending it back to Human Resources. Salary is within budget. Benefits are standard. That one line about "lifting 40 pounds" was missing. What should Rowan do?

Group of answer choices

Send the message. Lifting only occurs rarely and usually for 5 - 10 pound items.

Ask HR to make the correction since this is formal terms of job duties.

Let it go. Rowan had talked about this with the applicant.

Add his own note about the lifting in the attached email.

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Question 7

1pts

Shasha was sure ABC Co was the right company to work for. The formal offer's terms were great. Tomorrow is Shasha's first full day to report to work but something seems missing which makes Shasha unsure. What might that be?

Group of answer choices

Shasha forgot to ask if there were lunch facilities on the company campus.

A formal contract signed by both parties confirming terms.

Shasha now worries that holding out a bit longer might have gotten more pay.

A day where Shasha reports only part time to set up the desk and meet people.

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Question 8

1pts

The budget deadline for hiring the new manager is next week. The top applicant forgot to bring his References and promised to email them within two days. The match seems so good, should she hire him without checking references?

Group of answer choices

Yes, references never say anything new or important anyway or the applicant would not have listed them.

Yes, it would be a shame for an artificial deadline to cost the company a good employee.

No, anyone who is that careless about bringing important documents can not be good at a job.

No, references likely provide greater depth from someone who has known him longer.

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Question 9

1pts

Nancy is wants to ensure that there is a broad evaluation of candidates interviewing for her store. Which of the following is the BEST type of interview to conduct?

Group of answer choices

a series interview

a one-on-one interview

a panel interview

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Question 10

1pts

Which of the following questions are illegal in an interview?

Group of answer choices

Our dress code requires that men wear ties. Is that a problem?

Our stores stay open, even on Christmas. Is that a problem?

You have a great summer tan. Where do you get that great skin?

Are you a native of Colorado?

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Question 11

1pts

Lefties Inc uses a keyword software to filter resumes for candidates worth further review. In hiring a new First Line Construction Manager, which words should the filter search for?

Group of answer choices

First line, first-line, construction, manager, construction-manager

construction, manager

Building or construction expertise

construction, building, manager supervisor

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Question 12

1pts

Sally is trying to sell her job. Which of the following will help?

Group of answer choices

Write with a specific person in mind

Write common headline

Write to keep requirements broad

Write few specifics so more individuals apply

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Question 13

1pts

In the past, all candidates who passed the initial screening were brought in for a face-to-face interview. With time and travel budget being so tight, how might a phone interview help?

Group of answer choices

A conversation still give a 'feel' that's almost as good as being there in person..

A conversation can verify the gender of people like Chris, Alex, or Kendall.

A conversation can verify if the candidate is willing to move.

A conversation can double check the depth of experience of the applicant.

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Question 14

1pts

Laurie, a job applicant, is excited to make it final interviews. Anticipating a firm job offer Laurie make sure her phone had the hiring manager's number and email unblocked and not going to spam. Is this a good precaution?

Group of answer choices

No, it's a personal line and the company will likely use a formal mailed letter.

Yes, but it is very likely the formal offer may come from Human Relations so Laurie needs to pay attention for other incoming messages.

No, Laurie can check for messages to avoid the awkward answering at a noisy bar or somewhere.

Yes, too many people block too many numbers.

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Question 15

1pts

The hiring committee wants to be sure the new employee will be happy with the late afternoon shift and one Friday a month. What question can they ask that will get the most truthful, candid response?

Group of answer choices

Can you work afternoons and weekends?

Do you expect overtime pay?

Will your kids' soccer schedule cause you any conflicts?

Which of our shift do you prefer to work?