Which skill is the supervising manager, Sandy, demonstrating when pulling out the job ad, best employee appraisals, and having lunch with a current job holder?

Group of answer choices

Planning and preparation

Active listening

Understanding the job

Connecting with the applicant

Flag this Question

Question 2

1pts

The hospital is hiring an Emergency Room Admissions clerk. What additional activity might help find a good fit?

Group of answer choices

Personality test to see if the person is calming.

Role play to ensure the person can handle multiple interactions at once.

Physical test to ensure the person can push a wheelchair.

Integrity test to ensure patient record privacy

Flag this Question

Question 3

1pts

John knows all the candidates and wants to be fair to all candidates for the promotion. What would be an example of a structured interview process?

Group of answer choices

Creating a list of questions to use with every candidate, even if he already knows some of the answers.

Skip the interview since he knows them and use the time to look at performance appraisals

Reviewing each resume carefully and then asking each candidate about areas not fully addressed.

Using what he knows to help him have a wide-ranging talk with each candidate.

Flag this Question

Question 4

1pts

Should Ivette us a personality test to help her hire a new Human Resources consultant?

Group of answer choices

Yes, personality tests are used by many progressive firms now that the younger generation enters the workplace.

No, personality tests are not needed for an HR professional. They administer the tests and would know how to cheat it, if necessary.

No, personality tests are difficult to use and interpret. A professional needs to be hired to administer the test.

Yes, personality tests provide an excellent correlation from Agreeableness to job performance.

Flag this Question

Question 5

1pts

Phone interviews are frequently conducted by the HR department rather than the hiring manager. Are phone interviews good tools for this?

Group of answer choices

No, after the resume, the hiring manager will know more.

No, face-to-face interviews are the next step.

Yes, HR know more about credentials than hiring managers.

Yes, this is just one early elimination process.

Flag this Question

Question 6

1pts

Rowan is trying to decide whether to send the candidate the offer letter or delay the process more by sending it back to Human Resources. Salary is within budget. Benefits are standard. That one line about "lifting 40 pounds" was missing. What should Rowan do?

Group of answer choices

Send the message. Lifting only occurs rarely and usually for 5 - 10 pound items.

Ask HR to make the correction since this is formal terms of job duties.

Let it go. Rowan had talked about this with the applicant.

Add his own note about the lifting in the attached email.

Flag this Question

Question 7

1pts

Shasha was sure ABC Co was the right company to work for. The formal offer's terms were great. Tomorrow is Shasha's first full day to report to work but something seems missing which makes Shasha unsure. What might that be?

Group of answer choices

Shasha forgot to ask if there were lunch facilities on the company campus.

A formal contract signed by both parties confirming terms.

Shasha now worries that holding out a bit longer might have gotten more pay.

A day where Shasha reports only part time to set up the desk and meet people.

Flag this Question

Question 8

1pts

The budget deadline for hiring the new manager is next week. The top applicant forgot to bring his References and promised to email them within two days. The match seems so good, should she hire him without checking references?

Group of answer choices

Yes, references never say anything new or important anyway or the applicant would not have listed them.

Yes, it would be a shame for an artificial deadline to cost the company a good employee.

No, anyone who is that careless about bringing important documents can not be good at a job.

No, references likely provide greater depth from someone who has known him longer.

Flag this Question

Question 9

1pts

Nancy is wants to ensure that there is a broad evaluation of candidates interviewing for her store. Which of the following is the BEST type of interview to conduct?

Group of answer choices

a series interview

a one-on-one interview

a panel interview

Flag this Question

Question 10

1pts

Which of the following questions are illegal in an interview?

Group of answer choices

Our dress code requires that men wear ties. Is that a problem?

Our stores stay open, even on Christmas. Is that a problem?

You have a great summer tan. Where do you get that great skin?

Are you a native of Colorado?

Flag this Question

Question 11

1pts

Lefties Inc uses a keyword software to filter resumes for candidates worth further review. In hiring a new First Line Construction Manager, which words should the filter search for?

Group of answer choices

First line, first-line, construction, manager, construction-manager

construction, manager

Building or construction expertise

construction, building, manager supervisor

Flag this Question

Question 12

1pts

Sally is trying to sell her job. Which of the following will help?

Group of answer choices

Write with a specific person in mind

Write common headline

Write to keep requirements broad

Write few specifics so more individuals apply

Flag this Question

Question 13

1pts

In the past, all candidates who passed the initial screening were brought in for a face-to-face interview. With time and travel budget being so tight, how might a phone interview help?

Group of answer choices

A conversation still give a 'feel' that's almost as good as being there in person..

A conversation can verify the gender of people like Chris, Alex, or Kendall.

A conversation can verify if the candidate is willing to move.

A conversation can double check the depth of experience of the applicant.

Flag this Question

Question 14

1pts

Laurie, a job applicant, is excited to make it final interviews. Anticipating a firm job offer Laurie make sure her phone had the hiring manager's number and email unblocked and not going to spam. Is this a good precaution?

Group of answer choices

No, it's a personal line and the company will likely use a formal mailed letter.

Yes, but it is very likely the formal offer may come from Human Relations so Laurie needs to pay attention for other incoming messages.

No, Laurie can check for messages to avoid the awkward answering at a noisy bar or somewhere.

Yes, too many people block too many numbers.

Flag this Question

Question 15

1pts

The hiring committee wants to be sure the new employee will be happy with the late afternoon shift and one Friday a month. What question can they ask that will get the most truthful, candid response?

Group of answer choices

Can you work afternoons and weekends?

Do you expect overtime pay?

Will your kids' soccer schedule cause you any conflicts?

Which of our shift do you prefer to work?

Flag this Question

Question 16

1pts

Which of the following statements might indicate perceptual bias in the interviewer's evaluation of a candidate?

Group of answer choices

Let's not hire Maxine, she has not cell background

Let's not hire Maxine, she may not fit with the other scientists

Let's not hire Maxine, she is three months short of expectation

Let's not hire Maxine, she has theoretical experience, not practical labs

Flag this Question

Question 17

1pts

Factory work is hot, hard work. Recently there have been verbal and almost physical fights on the floor. The company is considering using a personality test as part of the hiring process. Should it?

Group of answer choices

Yes, a personality test will help the company avoid volatile employees.

No, the primary KSAs of this position are not related to personality.

No, factory workers do not do well on multiple choice tests.

Yes, these tools provide excellent insight into employee interpersonal skills.

Flag this Question

Question 18

1pts

Shelby knows that it is a company requirement that all new employees formally accept the job offer. Shelby is eager to get this position filled so vacation rotations can start. Won't the employee showing up on Monday be sufficient?

Group of answer choices

Yes, this job duties and pay are pretty standard for the industry.

Yes, the action of showing up demonstrates agreement to the terms.

No, a formal signature is often needed. This may be completed on Monday.

No, Shelby should include a self-addressed stamped envelope.

Flag this Question

Question 19

1pts

Megan is hiring a new Communications Intern to work on the company web site and a few brochures. What additional information will be helpful to this decision?

Group of answer choices

a writing a sample press release

a formal presentation on her work history

a portfolio of Megan's work

references only related to communications experience

Flag this Question

Question 20

1pts

If a company has a robust job analysis, is there any risk an employment law might be violated?

Group of answer choices

Yes, implicit bias may exist.

No, good HR jobs documents create legal protection.

No, discrimination laws are more related to on the job behavior rather than in hiring.

Yes, many do not know that conventionally attractive people are more likely to be hired.

Flag this Question

Question 21

1pts

Abbott Enterprises has a three tiered face-to-face interview process. Is that too much?

Group of answer choices

No, more interviews prove the applicant is really interested.

Yes, interviewing is expensive, so there should be only one.

Yes, most candidates do not have enough time to keep coming in.

No, there may initial interview, team interview, and final interview.

Flag this Question

Question 22

1pts

Kyle's team met earlier today to make the final selection on who to hire. How should Kyle let the applicant know?

Group of answer choices

Ask the Human Relations department extend a formal offer.

Send a quick text to the applicant to lock her down.

Wait for the last thank you note to arrive, then respond with the offer.

Ask the candidate to come in to review the final terms.

Flag this Question

Question 23

1pts

The interviewing team had a list and rating of knowledge, skills, and abilities to use in review of the 40 job applicants. When this process cut the list to ten, what could be done to make the final selection?

Group of answer choices

Add a rating for bonus skills

Phone interview

Work alphabetically for job offers

See if anyone at the company knows one of the ten.

Flag this Question

Question 24

1pts

Rupert runs his own company and does all the hiring personally to ensure a 'fit' with the rest of the organization he's built. Which type of question is he most likely to use?

Group of answer choices

Unstructured questions so that he can change questions based on the feel he's getting.

Structured questions so that comparison is quickly done.

Structured questions to make rating easy.

Unstructured questions since he's done it so many times, he can "just go with the flow."

Flag this Question

Question 25

1pts

To create list of questions for a structured interview, where would the interviewer start to find ideas?

Group of answer choices

Reviewing the requirements of the position.

Asking related job holders what they think is important.

Consulting a thesaurus to find the most accurate phrasing.

Searching the web for most popular interview questions.