Which "SMART" characteristic is not present in the following sustainability goal: "Increase recycled waste by 100kg through increased workplace signage and more thorough garbage sorting" Timeliness Specificity Measurability None of the other alternatives In some instances sustainability practices establish value creation levers, one of which is market share. Which of the following is a potential impact of this type of value creation lever? Increased employee productivity Ability to enter new markets Increased access to capital and finance Lower rate of customer churn