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Which statement is the best response to this scenario? Agent: Welcome to Hertz. May I have the last name on the contract or your
Which statement is the best response to this scenario? Agent: "Welcome to Hertz. May I have the last name on the contract or your rental record number?" Customer: Yes, my last name is Parks and my rental number is 195836554. I have a question about my bill. I'll be happy to look into this. Who am I speaking with today? I'm more than happy to look into this. Give me just a moment to find your contract. I hope you enjoyed your trip Mr. Parks! I'm more than happy to look into this. I would be more than happy to look into this.
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Income Tax Fundamentals 2013
Authors: Gerald E. Whittenburg, Martha Altus Buller, Steven L Gill
31st Edition
1111972516, 978-1285586618, 1285586611, 978-1285613109, 978-1111972516
