Which statement is true about organizational memory?

Question 2 options:

A)

Only explicit knowledge is relevant for organizational memory.Tacit knowledge is not as important and does not need to be captured and stored.

B)

Organizational memory is not just about accumulating and preserving relevant knowledge but also about ensuring that the knowledge is accessible and shared.

C)

Organizational memory requires that there be large volumes of legacy information present already.

D)

If an organization does not have a significant problem with employee turn-over, it does not need to worry about organizational memory because the employees are still there and you can just rely on their memory.

E)

None of the above.

The major reason why organizational memory applications do not succeed is:

Question 3 options:

A)

The context of content is neglected, making it difficult for employees to decide whether the information is applicable, still valid, etc...

B)

Knowledge leakage due to tacit knowledge walking out the door without being captured and as a result, the organizational memory is unreliable and incomplete

C)

Cultural constraints, such as the lack of an organizational learning culture and limited emphasis on the need to document lessons or decision-making.

D)

Technical constraints, such as disorganized information databases lacking adequate filtering or search mechanisms.

E)

All of the above

Which of the following statement best describe the goal of organizational change for KM?

Question 4 options:

A)

To enable a knowledge-sharing culture

B)

To foster a collaborative organizational climate

C)

To decrease virtualization so it is easier for knowledge workers to collaborate

D)

Both A and B