Which statement is true about the changing nature of management?

A$.$ Managers recognize that manufacturing is increasing in the United States as service industries are declining, so improvements in technology are necessary.

B$.$ Managers realize that high$-$quality customer service is essential and that employees are an important part of that.

C$.$ Few managers have to develop strategies that address the "green movement" because it has fallen out of favor with most customers.

D$.$ Managers realize that human nature thrives on familiarity, and people fear change and innovation.

E$.$ Managers have found that most customers prefer customer service centers that are located in foreign countries.