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While Chrysler's minivans, pickups, and sports utilities take a big share of the truck market, its cars trail behind those of GM, Ford, Honda, and

While Chrysler's minivans, pickups, and sports utilities take a big share of the truck market, its cars trail behind those of GM, Ford, Honda, and Toyota. Quality problems include, among other things, water leaks and defective parts.

identify the broad problem area,

define the problem,

explain how you would proceed further.

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