Question
While observing the process of the drive thru at McDonald's and Chick fil A, use the process flow template to document each step in the
While observing the process of the drive thru at McDonald's and Chick fil A, use the process flow template to document each step in the process and then answer the following questions
How did the process differ?
Which process is more efficient?
Which process had more delays? What could you do to make it more efficient?
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Management Fundamentals
Authors: Robert N. Lussier
8th Edition
9781506389394
