While working at Hilton Hotel Sydney, 2 guests from the previous scenario in Assessment I; Stark Industries group - Mr and Mrs Potts have come to ask for your advice regarding a short vacation in Bali before they return to work. Please use your product knowledge of Hilton Hotels brand to tailor product options to your specific customer needs.

They will be using their frequent flyer points to book flights to Bali.

They would like you to recommend a Hilton property in Bali for 3 nights after departing Sydney. As a part of the training you have received while working for the Hilton Hotel Group, you receive an incentive for signing up guests to the Hilton Honors Program. Make any product suggestions according to current promotional focus and organisational preferred product arrangements.

Please use the following site for your source information -Hilton Honors

Answer the following questions: (50 Words each)

1. You were able to recommend a special Reward Experience in Bali by upselling them this package. They request a Deluxe Ocean View King including breakfast. What is the price you must quote them?
2. Explain 3 loyalty benefits of this package at the Conrad Hotel Bali exclusive offer.
3. Which 4 benefits could you explain to your guests regarding becoming a Loyalty Member? You must also take a screen shot of website.
4. Please take a screen shot of the Conrad Hotel Bali website as evidence.