Why did the authors select these specific steps? Consider any research they used to determine the steps: Find Common Ground: Despite differences, there's often some common ground that can be found in any conversation. Identifying and expanding on these areas can help in building mutual respect and understanding. Plan Next Steps: After the conversation, think about the next steps. This could involve agreeing to continue the conversation later, doing some individual reflection, or taking action based on what was discussed. Planning next steps can help ensure that the conversation leads to constructive outcomes. These steps are designed to help individuals engage in more effective and empathetic conversations about difficult topics, fostering understanding and respect across different perspectives