Why is effective communication from customer service representatives especially critical to customer satisfaction and loyalty? Explain two communication channels that you feel are important in
Why is effective communication from customer service representatives especially critical to customer satisfaction and loyalty?
Explain two communication channels that you feel are important in order to provide superior customer service.
Why does customer service and technology go hand in hand?
Describe three options to communicate with companies through the use of technology
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Effective communication from customer service representatives is critical to customer satisfaction and loyalty for several reasons Resolution of Issues Customers often reach out to customer service wh...
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Authors: Naresh K. Malhotra
1st Global Edition
1292060166, 9781292060163
