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William Brown, sales manager for Oriole, Inc. has received numerous customer complaints about the length of time it takes to receive an order. He has
William Brown, sales manager for Oriole, Inc. has received numerous customer complaints about the length of time it takes to receive an order. He has gathered the following information from a recent order to help him understand the issue. Days Required Process customer order 6 Wait for direct materials to arrive 29 Fabrication of parts 35 Move parts to assembly area 13 Wait for machine time 50 Assembly of parts 29 Move parts to finishing department 8 Wait for machine time 29 Finishing units 45 Move to packaging department 13 Packaging 17 Move to shipping department 7 Load order on delivery truck 9 Delivery time 13 Unload delivery truck 9 Return to factory 13 Move to packaging department 13 Packaging 17 (a) Your answer is correct. Calculate the delivery cycle time for the order. (Round answer to O decimal places, e.g. 25.) Delivery Cycle Time 290 days eTextbook and Media Attempts: unlimited (b) Your answer is correct. Calculate the manufacturing cycle time for the order. (Round answer to O decimal places, e.g. 25.) Manufacturing Cycle Time 255 days eTextbook and Media Assistance Used Attempts: unlimited (c) * Your answer is incorrect. Calculate the value-added time for the order. (Round answer to O decimal places, e.g. 25.) Value-Added Time 161 days
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