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William wants to communicate information to a client, but he thinks that the information runs the risk of evoking a negative response. In this context,

William wants to communicate information to a client, but he thinks that the information runs the risk of evoking a negative response. In this context, which of the following formats should William use to organize the information in his message?
Odirect order in a text message
Indirect order
direct order
Pyramid order

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