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With ever-increasing competition, feedback has become an essential business tool for improving customer satisfaction. It's difficult to develop the perfect product or service for your

With ever-increasing competition, feedback has become an essential business tool for improving customer satisfaction. It's difficult to develop the perfect product or service for your target market unless you know exactly what they want or need. Surveys also provide excellent feedback to allowing businesses to stay current with trends and new interests. Companies are constantly reinventing themselves and their products to comply with a shifting and often fickled consumer market.

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For our final course discussion, I am very interested in your take on this online class. Did you learn the material you hoped to have acquired? Was the class too rigorous? Not rigorous enough? What aspect of the course did you like best? Was your instructor readily available? Were you provided feedback in a reasonable amount of time? Were the responses appropriate? What would you change?

These are topics that should help you build your summation, but you aren't relegated to any particular question. Feel free to take whatever approach suits your best interests in conveying your thoughts.

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