With the current outbreak of the Coronavirus (Covid-19), many business institutions are forced to switch to remote working (i.e. working from home). Private sector is one of the main institutions that are forced to operate online. Such a sudden switch imposes many challenges to all parties (organizations, managers, employees, and customers). Consequently, many changes are taken place to run business as smoothly as possible. Institutions are also required to increase awareness of the Covid-19 and impose measured to control its spread. In the base of this brief overview, answer the following questions:

1.1 Name two of the IT innovations that are currently used by the institution to carry on their businesses and explain what problems they solved (i.e. justify their choices)