Woco is a large supermarket chain. Currently the supermarket only has manual tracking of their inventory and a significant portion seems to go missing either in transit between the warehouse and supermarkets and from instore theft by customers. There also seems to be often excess inventory which requires sales to clear stock before the shelf life expiry dates on food products.

The CEO has stated that his business vision is 'Connect to Every Possible Purchaser'.

The IT manager is planning the ICT management plan which aligns with the vision of the supermarket. This includes

1. designing and setting up a product management system for better inventory management
2. designing and installing software for online shopping and delivery in all devices such as computer, phone and tablet while staff is allowed to use their own mobile devices for working purpose.
3. using cloud services for storing and managing data to allow systems to scale as needed
4. apply Business Intelligence in analysing sale data

Base on the above scenario to answer below questions:

Question 1 (4 points)

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1. Identify at least 3 risks from the ICT management plan in the scenario including at least one cyber security risk (1 mark)
2. Based on the Risk Assessment method - Risk Matrix and Failure Mode and Effects Analysis (FMEA) (1 mark) Assign a Risk Value score for each Probability (P), Detection (D), Impact (I) The maximum score for each risk value is 10 (you will not be marked for the score value you choose, only on the method of risk evaluation) Create the completed risk assessment matrix.
3. Which risk factor has the highest Risk Value? Why? (1 mark)
4. Suggest risk mitigation for the risk factor with highest risk value (1 mark)