Wolk Corp. is a highly automated manufacturing company. The vice president of finance has decided that traditional standards are inappropriate for performance measures in an automated environment. Labor is insignificant in terms of the total cost of production and tends to be fixed. Material quality is considered more important than minimizing material cost. And customer satisfaction is the number one priority. As a result, delivery performance measures have been chosen to evaluate manufacturing performance. The following data are considered to be typical of the time to complete orders.

Wait time to the start of production 10.0 days

Inspection time 1.5 days

Process time 3.0 days

Queue time during production process 5.0 daysMove time 2.5 days