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Word count = Question 3.3 'The looming supply disruption from coronavirus offers historical opportunities for companies to build or destroy customer goodwill' (Byrnes & Wass,

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Word count = Question 3.3 'The looming supply disruption from coronavirus offers historical opportunities for companies to build or destroy customer goodwill' (Byrnes & Wass, 2020). Discuss the statement. Your response should cover how an organisation can manage suppliers and maintain customer loyalty even after this pandemic crisis. [Word limit : 300 words. Note the word count at the end of your answer] (10 marks) Your Answer expand the space as required)

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