WORLD FLY AIRLINE (WFA) World Fly Air (WFA) or better known as FWA is the third low-cost airline in Malaysia. This company operates domestic and international flights at low-cost medium fares which is the largest in Southeast Asia. This airline was established in 2000 and started operations in early June 2000 . This company was founded by Dato' Mr Fly with an initial working capital of approximately RM 500,000. This company is the first airline in Southeast Asia to introduce online ticket booking and also the first in the world to introduce ticket booking using SMS. Its main base is at Kuala Lumpur International Airport (KL.IA). This company is involved in the medium fare aviation industry and further expanding its market by introducing its other subsidiary airlines such as FWA Indonesia, FWA Thai, FWA Singapore, FWA Philippine and will follow in other countries later. The following information is a analysis conducted by the top management of WFA to help them penetrate new markets and compete in the Southeast Asian region and the world. WFA strength and weakness analysis a) WFA has a very strong management team with strong relationships with government and aviation industry leaders. This is partly contributed by the background of various executive management teams consisting of industry experts and former senior government officials. b) The management team is also very good in strategy formulation and implementation. The strategy that Was formed at the beginning is a smart strategy where the strategy used is the strategy of operating without 1Page instructions, landing at a secondary airport, the strategy of employees arriving early and the strategy of branding. c) WFA is the medium low cost leader in Southeast Asia, with the help of the Academy WFA created a "medium low cost airline mentality" among their workforce. This workforce is highly flexible, highly committed and also critical in creating a medium-low cost airline in Southeast Asia. WFA Weaknesses a) WFA does not have its own maintenance, repair and overhaul facilities. This was probably a good strategy when they first started with just Malaysia as a hub and a few planes to look after. b) WFA receives many complaints from customers about their services. Examples of complaints are about flight delays, being charged fees or costs for many things and not being able to change flights or get a refund if the customer can't come. Given below are extracts of the financial information of WORLD FLY AIRLINE (WFA) for the year 2021 and 2020. Keview the extract Irom the Imancial statement above and make comparation. Compute some key ratios for: d) Profitability ratios (Operating Profit Margin, Return on Assets, Return on Equity) ratios to test the financial performance for both years