worried the boys could be affected by the conflict, and Jenny could run away again) which gives Jenny the feeling her mum is not really interested in her concerns. At school, Jenny is at risk of permanent exclusion due to her aggressive behaviour and her refusal to comply with some rules. She is also truanting a day a week on average. After school Jenny likes to hang around with a group of peers in the neighbourhood as she feels at ease with them. She has been involved in shoplifting and anti-social behaviour and her parents see some of her friends as 'negative models' for Jenny. Jenny feels she doesn't belong at home and there is no real place for her there. Both parents tend to allocate all problems in Jenny and think that she may suffer from a mental health problem, although the local specialist Child and Adolescent Mental Health Service (CAMHS) has ruled out any mental health diagnosis. The parents often shout at her and make threats to send her away if she doesn't change, rather than looking at alternative ways of understanding and dealing with Jenny's behaviour. Their couple relationship is strained by the frequent arguments they have about how to best deal with Jenny, with Smithy thinking that Jo is too soft at times but then suddenly switching to harsh punishment, with no real results. In an attempt to stop her from shoplifting Jo once posted a picture on Facebook showing a police officer and a shopkeeper questioning Jenny after she had been caught in a local shop. Jo has also walked out of the family home and disappeared for hours in a situation when she felt overwhelmed. Smithy is very worried about the impact of Jenny's behaviour on the two younger boys. Although the parents are somehow reluctant to accept help, as previous interventions haven't worked, they are concerned about Jenny's future and have quite a fatalistic view of it. They would like her to do better at school and be safe in the community. They would also like Theo and John not be exposed to aggressive and chaotic behaviours in their home anymore. They are prepared to do some work on their communication with Jenny. Jenny would like to have less conflicts and a welcoming place at home. She would also want to do some pro-social activities with her parents/family