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The New Commissioner

On April 16, 2018, Brenda Lucki became the 24th commissioner of the RCMP and the first permanent female in the role. Unfortunately, she has inherited a force that continues to struggle with ingrained problems of sexism, bullying, harassment, racial bias, and discrimination against Indigenous Peoples.

She bristles when asked if she is going to fix the problem because she doesn't think things are necessarily broken. "People don't come to work and say they're going to bully somebody or harass somebody. It's not that black and white. So we have to figure out what the root causes are and try to get to that," she said in an interview withThe Canadian Press.

"I need every employee in the RCMP to own that, and have the courage not only to be accountable for themselves, but to have the courage to be accountable to others, for others, and say that's unacceptable and take a stand. Because otherwise we won't change."

Lucki stresses the importance of learning lessons from the force's experiences with harassment. "We won't eliminate it, but we do need to educate people on that and make sure they know what is acceptable and unacceptable."

"I want my employees to come to work every day and be proud of their organization," she said, eyeing the RCMP's 150th anniversary in 2023. "We need to honour our past. We can't live in it, but we need to honour it and learn from it and move forward. And I think if we do that, we're going to be a force to be reckoned with."

However, the new commissioner has her work cut out for her. The federal government has directed her to modernize and reform the RCMP's culture, protect employees from harassment and workplace violence, and foster reconciliation with Indigenous peoples. The government also wants Commissioner Lucki to make sure the national police force is representative of Canada's diverse population by embracing gender parity and ensuring that women, Indigenous members, and minority groups are better reflected in positions of leadership.

A mandate letter to Lucki from Public Safety Minister Ralph Goodale, the Cabinet member responsible for the Mounties, states, "The RCMP must be a modern organization that reflects Canadian values and culture, and has the trust, confidence and the enthusiastic support of the people they serve" and "In support of culture change, you will need to prioritize that the RCMP is free from bullying, harassment and sexual violence." The letter also says that another priority will be implementing measures to improve health and wellness in the RCMP after an auditor's report found the force was failing to meet the mental health needs of its members due to a lack of resources, poor monitoring and meagre support from supervisors.

Lucki said she believes she can bring change to the RCMP only if the 30 000 employees under her command feel they hold the force's future in their hands. As she seeks buy-in from the rank and file for her planned reforms, she makes it clear that she does not think the problems facing the force are unsolvable. She has promised to leave no stone unturned in her efforts to modernize the RCMP.

1. What are the potential and actual problems?
2. Draw the Causal diagrams for each Problem
3. Identify Symptoms (Ss) of the Ps and the Cs
4. For each C- Identify at least 2 Alternative Soultions and from each pair, pick the Recommended solution.