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Write a simple claim letter in response to the following case study: Eight months ago, your car overheated while you were on your way to
Write a simple claim letter in response to the following case study: Eight months ago, your car overheated while you were on your way to work. You were forced to pull over to the side of the road and call a tow truck to take your car to Autofit Repairs, a reputable auto repair shop. Your car had been in the shop for two days, which was a minor inconvenience, when the mechanic at Autofit called and explained that the water pump needed replacing. You agreed to pay $235.00 for all parts and labour, and the repairs were done. Yesterday evening, your car overheated again. Again, you were forced to pull over, this time while you were on your way to an important family event. You called a tow truck and instructed the driver to take your car back to Autofit. You know that the warranty on the water pump that Autofit installed lasts for only six months, but you don't believe that the part should have failed again so quickly after being replaced. Write a letter to Autofit's customer service department claiming the necessary repairs. The address is Unit 3, 6768 Langara Avenue, Vancouver BC, V6R 1Y1. You may invent plausible details
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