Write brief answers:

On a fall afternoon, I found myself in an amphitheater-like lecture hall in Lahore. The occasion was to share what I was learning about quality assurance/quality control (QA/QC) in the design and construction industry to some sixty-five professionals. My talk was entitled The Effective QA/QC Program: How to Do It. Everything was going just fine-I had a notebook tucked under my arm, coded to remind me to go back to p. 27 as I went through the material with the audience. I had tested slides that I could control with a remote, and even had a wireless mike. Then the participants started to arrive. With the biggest smile I could muster, I went up onto the stage, into the podium space. Then I looked up. I froze. Each and every face was targeted right on me-or so it seemed. I wanted to be invisible; the idea of fainting occurred as a good option, but I wasnt certain how to do that. So, I thought, this is how I am going to die! I clutched my notebook and placed it on the podium, and in so doing knocked off my eyeglasses. As I stood up, the miracle happened, right there, right then, right in front of the sixty-five people. I could not see them. Without my glasses, they were each just blurs from the first to the last row. Suddenly, I was filled with joy, my memory kicked in, and I delivered an empowering talk that many audience members came to the podium later to thank me for. One said, It seemed like you were looking right at me most of the time. Well sure I was, as I had read somewhere that if you focus on the midlevel of an audience, occasionally turning your head, everyone will have that same feeling. For a while, at my next seminars, I remembered to leave the glasses in my pocket.

Stage fright, fear of public speaking, and performance anxiety are caused by the thought that you should be perfect. You get afraid because you think that you will be judged as not good enough. If you arent perfect, then you judge yourself as not good enough. Either way, you are thinking that who you are and making mistakes is not acceptable. Justify this statement in keeping with the scenarios above. Suggest some of the ways to deal with or reduce stage fright. (10+10)

2. Skim and scan the following memorandum and answer the question given at the end: Dear Students, Confused by remote learning? Uncertain? Anxious? Worried? Stressed? Unclear what next week will bring? For many of us, the answer to all these is yes. I am guessing that many of you are experiencing this as well. We are all in this together. Your faculty and schools have your back. Here are some ways to better navigate the weeks ahead as colleges and universities across the nation move instruction online. What does this mean for you? Learning online can be challenging in general and especially if it is new to you, but there are positives and many strategies and resources to help you learn well online. Instructors will vary in how they approach remote teaching. For some of you, classes will not be limited to set times of the day or week. Many classes will change format so that you can access the lectures of materials more on your schedule. You may be stressed because not all your remote classes will be the same and you will have to navigate the differences. We, the faculty, know that and like clarity and certainty too, so whether we meet at a fixed (synchronous) or flexible (asynchronous) time, your instructors will work to make sure meetings times, assignments, and expectations are clear. You will know exactly what happens when, just like in your face-to-courses. If you are unsure, contact your instructor immediately. Classes may also change so that the format of tests and assignments varies. If your class would have had a lot of multiple-choice exams, it may have more discussion boards and short essay assignments that give you better (and less stressful) ways to interact with the material and show what you know. Going remote may also allow you even more interaction with your classmates. Thats because a course on a learning management system (LMS), such as Google Meet and Classroom, has many technological bells to give you more ways to learn that an in-person lecture does. There may be delays. While many of you have not taken online classes, many instructors ay have not taught online either. This makes remote learning even tougher. Our commitment to your education is motivating us to hustle and get our courses online even if we have never taught online before. Even with very hard work, going online still takes time. What faculty are being asked to do on short notice is unique. Teaching remotely is a safety feature to reduce exposure; it is the easiest way to continue to educate without shutting down and delaying your graduation. While we are using the many best practices for online teaching to guide your remote learning, be prepared for a lot of trial and error. If you do not hear back from your instructor about an upcoming class or they have not responded to your email(s), be patient. Give your professors some leeway. They are trying hard to get up to speed and just need some time. They want to do the best job for you that they can, and this is not easy right now. Theyll be cutting you some slack in adjusting to this situation as well. How can you best prepare? If you have never taken a class online before, take the time to get familiar with how it works. All schools are creating resources for you. Here are two great ones: Learning Online and Keep Learning. These will give you basic technology savviness-and some great tips for learning online as well. When courses are all online, a lot more of the responsibility is in YOUR HANDS. You have to make sure you find the time to log in for each of your courses. You now have readings, assignments, and discussions for multiple courses with no in-person time when the instructor will remind you of what is due when. PLAN WELL. Create a schedule for the next few weeks, blocking out when you will work on which class. Yes, this is a good thing to do in general, but now it becomes a critical need to stay sane and on top of it all. One very important reminder: TAKE NOTES. While 98 percent of students take notes in face-to-face classes, few take notes in online classes. If all your classes are online, you may think you have a lot of extra time or that you can take a break from note-taking. Bad idea. Even if your remote teaching instructor does not do synchronous lectures, take notes on the recorded lectures and your reading assignments. Notes keep you focused and help you learn. ATTEND to your mental and physical health. By now you know to keep your distance, wash your hands often, and not touch your face, but social distancing is a poor choice of term. Keep physical distance but play UP your social ties. Talk to, text, and message your friends and family. Keep in touch. Reconnect. Social support is one of the biggest psychological predictors of health. If you need information or emotional support, prioritize getting it. Make special time for friends and ensure you get physical activity. This is also the time to sleep more. Eating well, sleeping more, and talking to friends are all factors that will make your body stronger at fending off infection and speed up your recovery if you do get sick. REACH OUT if you need help. Key services such as Student Success, Advising, and Counseling (or the equivalent on your campus) are working to make sure they can deliver their services remotely as well. They can be your first stop for support as you navigate this new experience. These offices will have many things available, just in different formats. I absolutely adore teaching in person, and I know many of you love going to a physical class and interacting with your classmates in real life. The energy that arises from the learning process is palpable. Teaching online can have a lot of that too. Many students do as well in well-designed online classes as they do in personsometimes better. That is good to know. I have taught online and loved it. Students learned. It was still a hard transition the first time. And I had a lot of time to make it. Regular online teaching is not the same as remote teaching, but we both should be open to doing things in new ways. You can still learn well, but youll have to change your expectations. The faculty and staff at your universities know how stressful this can be for you. Do not hesitate to reach out to us. Together we will punch through this pandemic. Sincerely, Your Professor Learning online can be challenging. How? How can the students best prepare themselves for online education through Covid-19 pandemic? What are some of the strategies that the professor has referred to in the memorandum (10+10)

3. You are a student of Electrical Engineering/Computer Science Department. How do your listening behaviors change in the following situations: A) At a concert, B) In class, C) At the dinner table with your parents, D) In a doctors office? What are the distractions and other barriers to listening you might encounter in each setting? What might you do to overcome the barriers to effective listening in each situation? (15)