write in formal? His understanding was that the schedule should go based on the ITP & class schedule, whenever the participant is having class lecture, for example Mon-Thurs.. But I explained it to him that we would need leave the schedule parameter open in order to complete their assignments, projects, or maybe tutoring. So make it Mon-Sun 7 am - 11 pm, flex but only 48 hours. He understood now and also about the WTW 6010. I think he knew what to do but someone from the NONC unit has giving wrong information and that's why he was following their instructions. He is clear now