Write professionally in an email to surgery center staff: Our commitment to providing superior support to our patients and their families compels us to make our services more accessible to them. This imperative has led to the reorganization and dissolution of the advocacy department. I acknowledge that the upcoming changes may cause some apprehension and uncertainty. As we move forward, as part of these changes, the operations teams will take on all advocacy-related tasks. In the upcoming weeks and months, we will be enhancing our Office Manager training, and advocacy responsibilities will be assigned to each office manager to handle with the utmost care. They will work closely with you and the Regional Management teams, fostering the existing relationships with our patients, their families, and key community members in their respective regions. What remains constant is our commitment to maintaining the standards of delivering advocacy to our patient and their families, as they rightfully deserve