Write two benefits a company can expect if they use data warehouse as an extension of business intelligence. Write down the role of business intelligence and E-business as extended components of ERP.

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E-BUSINESS COMPONENTS The original focus of ERP systems was the internal organization. In other words, ERP systems are not fundamentally ready for the external world of e-business. The new- est and most exciting extended ERP components are the e-business components. E-business means conducting business on the Internet, not only buying and selling but also serving customers and collaborating with business partners. Two of the pri- mary features of e-business components are e-logistics and e-procurement. E-logistics manages the transportation and storage of goods. E-procurement is the business-to- business (B2B) purchase and sale of supplies and services over the Internet. E-business and ERP complement each other by allowing companies to establish a Web presence and fulfill orders expeditiously. A common mistake made by many businesses is deploying a Web presence before the integration of back-office systems or an ERP system. For example, one large toy manufacturer announced less than a week before Christmas that it would be unable to fulfill any of its Web orders. The company had all the toys in the warehouse, but it could not organize the basic order processing function to get the toys delivered to the consumers on time. Customers and suppliers are now demanding access to ERP information include ing order status, inventory levels, and invoice reconciliation. Plus, the customers and partners want all this information in a simplified format available through a Web site. This is a difficult task to accomplish because most ERP systems are full of technical jargon, which is why employee training is one of the hidden costs associated with ERP implementations. Removing the jargon to accommodate untrained customers and partners is one of the more difficult tasks when Web-enabling an ERP system. To accommodate the growing needs of the e-business world, ERP vendors need to build two new channels of access into the ERP system information-one channel for cus- tomers (B2C) and one channel for businesses, suppliers, and partners (B2B).?Applications such as SCM. CRM, and ERP are the backbone of e-business. Integration of these applications is the key to success for many companies. Integration allows the unlocking of information to make it available to any user, anywhere, any- time. Figure 10.4 displays the top three ERP vendors until December 2004 when Oracle bought PeopleSoft for $10 billion, after a takeover battle that lasted for 18 months. Figure 10.5 displays the new vendor overview. How Enterprise Systems Work 1. Before building the enterprise system the firm needs to identify if it is beneficial for them. If so then what are the things that the firm wants to be incorporated into the. system. 2. The software is built around thousands of predefined business processes. Organizations implementing this software would have to first select the functions of the system they wish to use and then map their business processes to the predefined business processes in the software.. 3. If the enterprise software does not support the way the organization does business, companies can rewrite some of the software to support the way their business processes work. However, enterprise software is unusually complex, and extensive customization may degrade system performance, compromising the information and process integration that are the main benefits of the system. Enterprise Application Primary Users Primary Business Benefit Sales forecasts, Sales, Marketing. Customer Service Sales strategies, CRM Marketing campaigns Market demand, Customers, Resellers, Resource and SCM Partners, Suppliers, capacity constraints, Distributors Real-time scheduling Forecasting, Planning, Accounting, Finance, Purchasing. ERP Logistics, Production Material management, Warehousing, Inventory, Distribution