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xamples of Critical to Quality ( CTQ ) measures are: Question 1 9 Answer a . Compliance with regulations and laws b . Cost /

xamples of Critical to Quality

(

CTQ

)

measures are:

Question

19

Answer

.

Compliance with regulations and laws

.

Cost

/

Unit

,

Productivity

.

Safety, training hours

.

Delivery time, purity, reliability

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