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XYZ Brewing Company Scenario You were recently hired as the Chief Operation Risk Manager at XYZ Brewing company, not necessarily for your familiarity with the
XYZ Brewing Company Scenario You were recently hired as the Chief Operation Risk Manager at XYZ Brewing company, not necessarily for your familiarity with the beer brewing process but primarily for your risk assessment and management skills. On your first day at work, you were provided with this FMEA worksheet for the brewing process. failure (malted bill are Item No.: XXX Item description: brewing process Date: (1) (1) (2) (3) (5) (7) Function name Function Function Function process Potential Potential Potential Control measures ingredients equipment description effect(s) of cause(s) of used used modes failure failure Mashing-converts Malt and Mash tun 1-2 hour process where Starches Lower yield Operator error, SOP, training, starches released mash source water and grain bill of grain of wort improper quality control during malting into are heated inside the batch is process, sugars for fermenta- barley and mash tun not fully scrapped tion through saccha- equipment assorted converted malfunction, rification. This step grains called bad the grain bill) ingredients Fermentation Brewer's yeast Fermentation Fermentation vessels Bad batch Bad batch is Operator error, Recipe sheet, train- sugars generated in and flavored vessels are used to store scrapped improper ing, quality con- wort are converted hops mixed wort and add Bad batch is storage, bad trol, temperature, into alcohol and brewer's yeast or distributed ingredients and humidity- CO, producing other flavorings. Yeast controlled storage unfiltered and flocculate and precip- unconditioned final itate to bottom of the product vessel when fermenta- tion is finished to sugars produces the wort *Note that for this FMEA example, Columns 4 and 6 are omitted for simplicity Figure 3.12. FMEA of brewing process. The president of XYZ Brewing (your boss), indicated that your primary responsibilities are: 1. Keep everyone safe 2. Keep all equipment operational 3. Prevent "bad batch' from happening From your ENMA 724 class, you recognized that these three concerns correspond to the things that 'should go right'. As you were presenting your check-list to your boss, stories of the recent winter storm in Texas arose, and how disruptive that was to many businesses in Texas - even for those not directly hit by the storm. You then invoked your knowledge of enterprise risk, cascading failure, and how operational risks may be triggered not just by what happens inside the XYZ Brewing facility, but also by what may happen outside the facility. And your boss was impressed! You were asked by your boss to come up with a brief recovery plan to make XYZ Brewing more resilient against cascading failure' types of events. Test Question. Briefly describe your recovery plan as you would convey it to your boss.
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