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XYZ company seeks to be a cost leader in its industry. Which of the following initiatives would XYZ do to support its competitive strategy by

XYZ company seeks to be a cost leader in its industry. Which of the following initiatives would XYZ do to support its competitive strategy by improving its competitiveness.
Question 2 options:
Implement a state-of-the-art Payroll system.
Implement a system to allow them to segment their customers which will allow them to customize service to each segment as that segment of customers would like it to be.
Implement a system to allow it to know when material on the manufacturing floor is about to stock out so they can order more. This will keep their manufacturing costs lower by preventing starting and stopping of the production line.
Implement a system that would allow salespeople to customize their products for customers.

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