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XYZ Company would also like to you to evaluate the staffing process data they have collected when recruiting and hiring for the customer service representative

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XYZ Company would also like to you to evaluate the staffing process data they have collected when recruiting and hiring for the customer service representative position. XYZ Company typically uses college job fairs, employee referrals, and an employment agency when recruiting for the customer service representative position. Using the staffing process data from the below table, answer the following questions and show your work. Applicants Offer Receivers Start as New Hires Remaining at Six Months 150 80 55 30 14 45 60 Recruitment Source College job fair # of people Average # of days Employee referral # of people Average # of days Employment agency # of people Average # of days 75 55 40 35 21 50 65 300 30 25 10 30 60 70 1. What is the yield ratio of new hires / offer receivers across all three recruitment sources? (hint: the yield ratio should be a percentage) (4 points) 2. What are the six-month retention rates for each of the three recruitment sources? Which recruitment source has the best retention rate? (6 points)

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