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XYZ Company's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 6,000 calls and incurred
XYZ Company's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 6,000 calls and incurred costs of $203,000. If 2,940 of these calls were for the company's marketing division (the remainder were for the retail division), costs allocated to the marketing division should amount to: Select one: O a. $117,740. O b. $85,260. Oc. $99,470. O d. $203,000. O e. $103,530. 1
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