You and your team are employees at Coach 4 Life, a consulting company in downtown Toronto. Coach 4 Life's specialty is providing "soft skills" training to corporate clients. A new client* has asked Coach 4 Life (as well as other reputable consulting firms in Toronto) to pitch their ideas for a training seminar for its customer service employees. For the purposes of this pitch, the client has asked you to explain how you would teach one specific soft skills competency**. Client: Canadian Tire Skill/ competencies: Customer Service Orientation/ Problem-solving Orientation 1.An overview/pitch of the skill/competency including the theory/concepts that underpin it. Be sure to include your resources