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You are a bank staff who work in our branch. Due to a recent promotion with high deposit interest rate, your mother opened a Fixed

  1. You are a bank staff who work in our branch. Due to a recent promotion with high deposit interest rate, your mother opened a Fixed Deposit with our Bank. One day, your brother asks you when this Fixed Deposit will mature as he wants to borrow the money for a property down payment. What is the most appropriate response to the request?

  1. Tell your brother that the deposit will mature in next week without giving him an exact date.
  2. Tell your brother the maturity date as your brother knows your mother has a deposit in our bank.

Tell your brother that you are not allowed to disclose customer information to third party.

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