You are a brilliant negotiator. You might be good enough to land a job with the government's ministry of trade. What matters to you isn't the position or the title, but the way you feel when you are in the midst of a challenging negotiation. Your motivation to practice negotiating is:

Select one:

A. Extrinsic.

B. Intrinsic.

C. Physiological.

D. Social.

You are a management consultant brought in to help an ailing day spa where they provide luxury pedicures and manicures to customers. The spa has eight staff, a manager and the owner. The company has hundreds of regular customers that return monthly or bi-monthly. The owner tells you that the company has capital locked up in its inventory, but you know this to be unlikely because:

Select one:

A. Spas make little profit.

B. Services can not be stored in inventory.

C. Eight staff and one manager cost too much to allow for any capital to be saved.

D. If the company has hundreds of repeat customers it would have no inventory to store.