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You are a Customer Service Consultant with expertise in helping companies to retain customers and improve service policies and actions. Select a professional name for

You are a Customer Service Consultant with expertise in helping companies to retain customers and improve service policies and actions. Select a professional name for consulting business. Your company has been hired to evaluate the Customer Relationship Management Program for a client (Walmart).

Provide background of the company.

Describe the six key components of the organization's customer service environment.

Describe the service breakdown, based on research or Yelp reviews.

Include any references.

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