You are a general manager at a Vancouver restaurant and recently hired a new server, Adeola. Adeola is eager to do a good job and provide quality customer service, but she struggles with the workload. She often puts orders into the system wrong and forgets to check in on customers throughout their meals. a) What is one potential explanation for Adela's poor performance? (10 words or less) b) Provide 2 recommendations that may improve the situation. (40 words or less)