You are a Health and Safety consultant, by an organization called MSL, a large pharmaceutical distribution company you were called. MSL supplies, stores and distributes pharmaceutical products throughout Europe. establishment, two has been running business from a new storage area containing office space for years. Landfill, highways It is on a busy intersection with excellent access. workforce, order pickers, team leaders, It consists of 1200 workers, which includes distribution drivers and sales representatives. Among office workers Human Resources (HR) professionals and a newcomer to the NEBOSH Diploma in Health and Safety Manager (HSM). Recently, an accident occurred when a worker was struck by a reversing truck. Other Several workers witnessed this accident and were traumatized by what they saw. However, in the last 12 months It is not the only accident that has occurred. Previously, an automated order picker cart with a worker collided and broke his ankle. This accident is a notification of administrative action to the organization. gave rise to. The establishment is awaiting another visit from an executive officer. Conclusion As a result, they have asked you to fully review their health and safety. Before starting the landfill inspection, you meet with the General Manager (GM). GM gives you two describes the accident and the expected visit from a bailiff. Both boilers 'worker They add that it was due to 'error'. In addition, health and safety management in MSL has nothing to do with accidents. They want you to prepare a report showing that you are not involved. GM introduces you to the Health and Safety Executive and attend a senior executives meeting. leaves for. The Health and Safety Manager escorts you to the goods exit warehouse. Together As he walks, he immediately discloses that Managers believe there is no risk if common sense is used. Managers are more interested in making as much money as possible. to encourage this An annual bonus is offered to all employees for You watch the workers picking up items to fulfill orders, and two to refill the shelves. You notice that a small forklift is being used. Fire extinguishers at different points of the warehouse and you see warning points near doors with fire instructions. at one end of the warehouse There is a first aid kit next to the table. With a warehouse manager (WM) announcing that there are three temporary order pickers from today you are talking. One of the team leaders is presenting an onboarding training session and the warehouse manager invites you to observe. You accept this offer and follow the team leader. On the way to the training room, the team leader tells you that there is a high turnover rate, so He says they're used to giving initiation training. Storage area of onboarding training It was said that it would cover the rules and fire regulations. List of candidate first aiders you ask if it was shared in onboarding training. Team leader tell you this says that it is not shared, but that all warehouse managers and team leaders have received first aid training. You learn that onboarding training is the same for all new workers, whether temporary or permanent. You question how workers will know the risks they are exposed to in their role. Team leader, workers job insists that if they are doing it according to the instructions, there will be no risk. Also, new You also learn that workers are not given a written job description. When placed on their team, the team their leaders will tell them how to do the job. Once her training has begun she speaks with the Health and Safety Manager and discusses all health and safety You want to see the documentation. The Health and Safety Manager will provide you with the fire procedure and indicates the outward warehouse risk assessment. Also, from home where the sales team is familiar The risk assessment and guidance on the study is also shown to you. Fire risk assessment you want to see; The Health and Safety Manager exists because they don't know what to include explains that it is not. You have read the fire procedure involving alarm recognition. The most recent was a fire drill in 2018. You notice it's done. Why should you meet with GM and conduct fire drills? you explain. GM tells everyone that the assembly point is in the parking lot at the back of the building and has been told. Although GM believes that fire drills spoil the business reluctantly agrees that the need for They are talking. The next day, he continues to review the documents and the goods issue warehouse's general risk You look at your assessment. You realize this was done in 2018 as well. Health and Safety His manager tells you that they alone developed the final risk assessment. Findings team leaders forwarded back to the workers. You intend to review this risk assessment. Now you're looking at the documentation on working from home that relates directly to the sales team. Sales Manager (SM) badly in the chairs of multiple sales team employees during online meetings He had noticed beforehand that he was taking a stand. Guidance document, workstation for long-term work from home Includes recommendations for evaluation. Regular one-on-one and twice-weekly with individual team members in SM There are sales team meetings. In a team meeting, each member gives an update on what they did and, among other things, the well-being of the team is discussed. There is also the opportunity to chat with colleagues. Next, report to the Health and Safety Manager whether the absence of illness has been recorded. you ask. The Health and Safety Manager says HR recorded it. You learn that the Health and Safety Manager conducted an audit about six months ago. Managers thought this was a good idea and showed some interest in reviewing the findings. they showed. Senior executives were not interested in a plan or scope because Health and Safety They were convinced by their manager that they knew what they were doing. Health and Safety Manager previously Although he had done inspections, he had never done an inspection before. Health and Safety Manager, analyzed documents such as risk assessments, talked to workers and recorded their feedback. When you talk to the Health and Safety Manager about the audit, it's about the audit team and plan. you ask questions. The Health and Safety Manager said it only took a few days and helped them. He said they had no one to do. Whether there are significant findings and Managers' You ask him if he saw it. Health and Safety Manager, senior executives He said he wasn't interested and they were too busy. Key findings suggest that many risks have not been evaluated. it was. These include the use of stress and display equipment (DSE). Other risk assessments and procedures needed to be revised. These important findings are presented in a report. You move on to accident investigations. Health and Safety Manager, any accident or incident explains that its details are recorded, if reported. Different statistics are produced from these records. The Health and Safety Manager does not believe that all accidents and incidents are reported. Although the training has not continued since the landfill was moved, training and inspection records are kept. The fire drill starts at 10:00 the next day. Although not officially designated You notice that some workers are taking on the role of fire chief. On the way out of the building, several people gathered You are looking at the front of the building. There is chaos at the designated assemblage point. Some workers are there trying to figure out if.

Monitoring and measurement (audits)

1. Health and Safety, based solely on the given scenario What is positive about the manager's approach to auditing?