You are a member of a team responsible for developing performance measures for your college or university department/faculty based on the balanced scorecard approach. Identify one performance measurement for each of the following factors: financial, customer, internal processes and employee performance. The balanced scorecard is an organizational reward system that strives to improve performance in the areas of financial, customer, internal processes and employee factors i.e. a balanced, systemic approach vs. overemphasizing only one or two of the above factors