You are a mYou are a manager at a coffee shop. Unfortunately, you have had to turn customers away because your shop doesn$$t offer some beverages that customers are requesting. Use Kotter$$s $8-$Step Process to create a strategy to work with your team to develop and offer a new beverage for your customers as quickly as possible. For each step of the model, document specific actions you would take to make this a successful change.anager at a coffee shop. Unfortunately, you have had to turn customers away because your shop doesn$$t offer some beverages that customers are requesting. Use Kotter$$s $8-$Step Process to create a strategy to work with your team to develop and offer a new beverage for your customers as quickly as possible. For each step of the model, document specific actions you would take to make this a successful change.