You are a new manager at the healthcare organization X and your director has asked you to manage a change management project. This can be reducing excessive costs and wasteful duplication, implementing a new system or anything else you think relevant. Your boss gives you his view of the change management project goals, explicitly outlines the responsibilities but you need to consider how to incorporate other factors you need to consider and how to go to execution to achieve the planned outcomes. It would be useful if you can use the Kotter's approach as below and the relevant steps regarding how to handle this change e.g.:

1. Establishing a Sense of Urgency - communicate that the need for change is unavoidable.

2. Creating the Guiding Coalition - allies should be included in such a guiding coalition

3. Developing a Vision and Strategy - generate a point of reference in the future.

4. Communicating the Change Vision

5. Empowering Broad-Based Action - people are energized and they take initiative, risks and innovate

6. Generating Short-Term Wins

7. Consolidating Gains and Producing More Change

8. Anchoring New Approaches in the Culture

Therefore, indicative trigger questions for this assignment can be:

? How to Identify performance gaps, such as wasted resources or bugs in products, and opportunity gaps, such as ideas for meeting customers' needs.

? How can you build your group's skills for handling continual change?

? What could you do to help overcome employees' resistance?

? How can you uncover what's motivating the resistance, address valid concerns and make resisters part of the solution?

Further to the above, by using Project Management you can explore how to design and execute such an approach. I would suggest you how by using the Project Management knowledge areas (integration, scope, time, cost etc) to justify the detailed use of 2 processes which can add value to your project (e.g. scheduling, stakeholder engagement etc).

Assignment is a case essay and requires you obtain sufficient information on a case of a change management and project and carry out a critical analysis of nominated aspects of that project.

Controlling Integration Management . Develop Project Charter . Develop Project . Direct and Manage Project . Monitor and Control Project . Close Project or Phase Management Plan Work Work . Perform Integrated Change Control Scope Management Plan Scope Management . Validate Scope . Collect Requirements . Control Scope . Define Scope . Created WBS Time Management . Plan Schedule Management . Control Schedule Defined Activities . Sequence Activities . Estimate Activity Duration . Develop Schedule Cost Management . Plan Cost Management . Control Costs Estimate Costs Determine Budget Quality Management . Plan Quality Management . Perform Quality Assurance . Control Quality Human Resource Management Plan HR Management . Acquire Resources . Control Resources . Estimate Activity Resources . Develop Team . Manage Team Communications Management . Plan Coms Management . Manage Communications . Control Communications Risk Management . Plan Risk Management . Implement Risk Responses . Monitor Risks Identify Risks . Perform Qual Risk Analysis . Perform Quant Risk Analysis . Plan Risk Responses Procurement Management . Plan Procurement . Conduct Procurements . Conduct Procurements Management Stakeholder Management . Identify Stakeholders . Plan Stakeholder Engagement . Manage Stakeholder . Monitor Stakeholder Engagement Engagement