You are a Project Manager in a Malaysian food and beverage company facing production problems. Your job is to lead a team to fix these issues and make operations better. (a) Your first task is to create a team contract. This contract outlines the team's goals, roles, responsibilities, communication rules, and ways to solve conflicts. It helps the team work together and solve problems. (b) (10) Next, you need to draw a Cause and Effect Diagram to visually represent the root causes of the production problems, illustrating their connections. This diagram helps the team figure out the real reasons and how to solve them. (10)