You are a senior consultant PROBLEM You are a Senior Consultant for the professional service rm, BUSl 2083 LLP Your rm specializes in providing a wide variety of internal business solutions for different clients It is your nal week on the job and a Manager asks you for some help prior to your departure Eager to leaving a lasting impression, you start reading the background information provided by the Manager Lesley Donovan is the controller for the East division of Explorer Ltd Jason Conner, head of plant engineering hasjust left Donovan's ofce after presenting three alternatives for submission in the capital expenditure budget for the scal year 2014 The budget is due to the CEO in two days and therefore Donovan realizes that time is of the essence Conner has outlined the following alternatives to replace an outdated milling machine 'I build a general purpose milling machine 2 buy a special purpose numerically controlled milling machine or 3 buy a general purpose milling machine Explorer Ltd is a well established company The company was set up about 30 years ago by two brothers Dan and Kevin Thompson, in Huntsville, Ontario, to produce accessories for the automobile industry The Central division continues to serve the auto industry, and is the largest division in the company with sales of $35 million annually Dan's son is now head of this division Kevin is still active in the company and is the Chief Executive Ofcer (CEO) His ofce is located in Toronto The parts division supplies seals to the mining and petrochemical industry from a plant in Toronto This division is only ten years bid and until 2010 was highly protable As a result of the downturn in the sector of the economy, sales in 2012 were only $12 million The East division, located in Scarborough, is the engineering division Full time employees tend to work approximately 2,000 hours in the division Regular product lines include industrial fans, industrial cooling units, and refrigeration units for industrial users The division is highly capital intensive and sales tend to be directly related to general economic conditions Each division runs independently and performance is based upon budgeted return on investment Bonuses are paid if the budget target is achieved Annually, each division prepares a detailed budget submission to Kevin, outlining expected prot performance and capital expenditure requests The milling machine proposal is part of the capital expenditure request The 2013 proforma income statement for East division is set out below Sales $22,364,000 Cost of Goods Sold $14,760,240 Gross Prot $7,603,760 Selling and General $3,578,760 Administrative Costs Allocated Costs (based on $1,677,300 sales) Income Before Income $2,347,700 Taxes Return on Sales 10 5 Return on Investment 8 5 Investment (Historical Cost) $27,626,1 18 Jason Connor has pointed out to Donovan that the existing machine is not only outdated but maintenance costs are becoming prohibitive Jason also noted that maintenance costs of new general purpose machines are only $26,000 while special purpose machines can save an additional $14,000 in maintenance Also there would be a signicant savings in insurance as the price for a general purpose machine would drop to $3,000 while a special purpose machine would be 67 higher than the general purpose machine The machine has no market or salvage value and he is sure that its book value is now zero The trouble is that he doesn't know which proposal is best for the company In addition to the cost and revenue date provided, Connor provided comments on each alternative below 1 Build a general purpose machine 0 This machine can be built by East division The division is below capacity at present as a major contract hasjust been completed The division could thus produce the machine without affecting revenue producing activity, but it will take six months to complete The machine is expected to last ve years and have no salvage value because removal costs will probably equal selling price 0 Connor believes that the division has the technical expertise to undertake the work In 2012, the division produced a specialized drilling machine that has proven very successful Connor pointed out that David Williams, chief engineer, loves the design challenge of new machines Donovan sat down with Connor and produced the following cost estimates Material and parts $55,000 Direct labour (DL$) $90,000 Variable overhead (50 of DL$) $45,000 Fixed overhead (25 of DL$) $22,500 TOTAL $212,500 0 Donovan argues that this job should also bear a proportion of administrative costs she suggests $12,000 2 Buy a special purpose machine The advantage of this special purpose machine is that only one operator is required and output per hour could increase by 25 In addition, maintenance costs are signicantly reduced because microchip circuitry is employed Connor points out that this machine is state oftheart and would probably mean that new work could be taken on A numerically controlled machine required extensive training of operators In total, 26 weeks are spent in the supplier's factory located in Florida While the training is going on, the supplier provides an operator to work the machine without charge Expected costs of this training period including hotel, per diem, and travel will cost $3,000 per week, excluding the operator's labour which is set at $15 per hour The machine costs $625,000, and the supplier guarantees the salvage value of $25,000 at the end of five years It is available immediately It is estimated the machine can generate sales of $243,750 annually at full capacity and require $19,500 in direct materials cost While the direct material costs are equivalent, the level of sales for the general purpose machine are $48,000 lower than the special purpose machine Buy a general purpose machine The purchase price of this machine is $295,000 and cost levels associated with the machine are expected to be the same as the general purpose machine built by the company because the technology is similar The salvage value of the machine net of removal costs, is estimated to be $5,000 in ve years It can be delivered immediately 1 Issue Identication (5 ) Identification ofthe problem issue that must be resolved or decision that must be made Phrase the problem cause in the most succinct way possible Think about a Differentiating the immediate from the basic problem b The implications of the problem(s) c Identifying the root cause of the problem(s) d Determining the decision facing the key person(s) 2 Identication of Key Success Factors (10 ) Identify the company specific factors in point form that are absolutely critical to the success of the organization These are the factors that, if ignored, will mean the project will probably fail Include the following considerations a What factors must be managed successfully for the company to prosper b Key success factors should reflect the top priorities of the organization in this particular case (eg , quality, productivity, low cost leader, etc ) c These factors are part of the criteria against which you will evaluate solutions (along with basic criteria such as profit)

Question

You are a senior consultant     PROBLEM  You are a Senior Consultant for the professional service rm, BUSl 2083 LLP  Your rm specializes in providing a wide variety of internal business solutions for different clients  It is your nal week on the job and a Manager asks you for some help prior to your departure  Eager to leaving a lasting impression, you start reading the background information provided by the Manager  Lesley Donovan is the controller for the East division of Explorer Ltd  Jason Conner, head of plant engineering  hasjust left Donovan's ofce after presenting three alternatives for submission in the capital expenditure budget for the scal year 2014  The budget is due to the CEO in two days and therefore Donovan realizes that time is of the essence  Conner has outlined the following alternatives to replace an outdated milling machine  'I  build a general purpose milling machine  2  buy a special purpose numerically controlled milling machine  or 3  buy a general purpose milling machine  Explorer Ltd  is a well established company  The company was set up about 30 years ago by two brothers Dan and Kevin Thompson, in Huntsville, Ontario, to produce accessories for the automobile industry  The Central division continues to serve the auto industry, and is the largest division in the company with sales of $35 million annually  Dan's son is now head of this division  Kevin is still active in the company and is the Chief Executive Ofcer (CEO)  His ofce is located in Toronto  The parts division supplies seals to the mining and petrochemical industry from a plant in Toronto  This division is only ten years bid and until 2010 was highly protable  As a result of the downturn in the sector of the economy, sales in 2012 were only $12 million  The East division, located in Scarborough, is the engineering division  Full time employees tend to work approximately 2,000 hours in the division  Regular product lines include industrial fans, industrial cooling units, and refrigeration units for industrial users  The division is highly capital intensive and sales tend to be directly related to general economic conditions  Each division runs independently and performance is based upon budgeted return on investment  Bonuses are paid if the budget target is achieved  Annually, each division prepares a detailed budget submission to Kevin, outlining expected prot performance and capital expenditure requests  The milling machine proposal is part of the capital expenditure request  The 2013 proforma income statement for East division is set out below  Sales $22,364,000 Cost of Goods Sold $14,760,240 Gross Prot $7,603,760 Selling and General $3,578,760 Administrative Costs Allocated Costs (based on $1,677,300 sales) Income Before Income $2,347,700 Taxes Return on Sales 10 5  Return on Investment 8 5  Investment (Historical Cost) $27,626,1 18 Jason Connor has pointed out to Donovan that the existing machine is not only outdated but maintenance costs are becoming prohibitive Jason also noted that maintenance costs of new general purpose machines are only $26,000 while special purpose machines can save an additional $14,000 in maintenance  Also there would be a signicant savings in insurance as the price for a general purpose machine would drop to $3,000 while a special purpose machine would be 67  higher than the general purpose machine  The machine has no market or salvage value and he is sure that its book value is now zero  The trouble is that he doesn't know which proposal is best for the company  In addition to the cost and revenue date provided, Connor provided comments on each alternative below  1  Build a general purpose machine  0 This machine can be built by East division  The division is below capacity at present as a major contract hasjust been completed  The division could thus produce the machine without affecting revenue producing activity, but it will take six months to complete  The machine is expected to last ve years and have no salvage value because removal costs will probably equal selling price  0 Connor believes that the division has the technical expertise to undertake the work  In 2012, the division produced a specialized drilling machine that has proven very successful  Connor pointed out that David Williams, chief engineer, loves the design challenge of new machines  Donovan sat down with Connor and produced the following cost estimates  Material and parts $55,000 Direct labour (DL$) $90,000 Variable overhead (50  of DL$) $45,000 Fixed overhead (25  of DL$) $22,500 TOTAL $212,500 0 Donovan argues that this job should also bear a proportion of administrative costs  she suggests $12,000  2  Buy a special purpose machine  The advantage of this special purpose machine is that only one operator is required and output per hour could increase by 25   In addition, maintenance costs are signicantly reduced because microchip circuitry is employed  Connor points out that this machine is state oftheart and would probably mean that new work could be taken on  A numerically controlled machine required extensive training of operators  In total, 26 weeks are spent in the supplier's factory located in Florida  While the training is going on, the supplier provides an operator to work the machine without charge  Expected costs of this training period including hotel, per diem, and travel will cost $3,000 per week, excluding the operator's labour which is set at $15 per hour  The machine costs $625,000, and the supplier guarantees the salvage value of $25,000 at the end of five years  It is available immediately  It is estimated the machine can generate sales of $243,750 annually at full capacity and require $19,500 in direct materials cost  While the direct material costs are equivalent, the level of sales for the general purpose machine are $48,000 lower than the special purpose machine    Buy a general purpose machine  The purchase price of this machine is $295,000 and cost levels associated with the machine are expected to be the same as the general purpose machine built by the company because the technology is similar  The salvage value of the machine net of removal costs, is estimated to be $5,000 in ve years  It can be delivered immediately  1  Issue Identication (5 )  Identification ofthe problem issue that must be resolved or decision that must be made  Phrase the problem cause in the most succinct way possible  Think about  a  Differentiating the immediate from the basic problem b  The implications of the problem(s) c  Identifying the root cause of the problem(s) d  Determining the decision facing the key person(s)  2  Identication of Key Success Factors (10 )  Identify the company specific factors in point form that are absolutely critical to the success of the organization  These are the factors that, if ignored, will mean the project will probably fail  Include the following considerations  a  What factors must be managed successfully for the company to prosper  b  Key success factors should reflect the top priorities of the organization in this particular case (eg , quality, productivity, low cost leader, etc ) c  These factors are part of the criteria against which you will evaluate solutions (along with basic criteria such as profit)

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