You are an account manager working for the Andrews Company. You sell and service the sensors for sales representatives in many different industries. Your boss tells you that your engineers are contemplating changing the specifications to make the sensors operate in mobile phones. Some of the proposed changes might be unpopular with your customers. In addition to your organization, which of the following groups best represent the primary stakeholders in this scenario?

Select: 1

	Your operations department and customers
	Your boss and your customers
	Your customers
	Your customers and you

2.Midyear on July 31st, the Digby Corporation's balance sheet reported: Total Liabilities of $51.391 million Cash of $4.020 million Total Assets of $83.459 million Retained Earnings of $18.253 million. What was the Digby Corporation's common stock?

Select: 1

	$54.341 million
	$13.815 million
	$17.835 million
	$50.321 million

4.

As a senior consultant, part of your role on the team is to approve final client reports before they are delivered to the client. Your team was recently hired by the President of the sales division of Plessy and Grouper, a consumer packaged goods company, to address poor customer service within the division. Your consulting team just submitted the draft of a recommendations report. While its full of good content, it also contains a lot of technical jargon. Which of the following aspects of effective communication do you fear your team has overlooked?

Select: 1

	Analyzing evidence to justify your teams suggestions to the client.
	Understanding the clients preferences for communication.
	Understanding levels of expertise among the audience.
	Telling a memorable story with the results.