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you are an experience resume writer, rewrite this description for a resume, Managed the Escalated Complaint Process to include tracking, researching, and preparing responses to

you are an experience resume writer, rewrite this description for a resume, Managed the Escalated Complaint Process to include tracking, researching, and preparing responses to Regulatory Agencies and Clients within required mandated deadlines and ensured adherence to SLAs and statutes with 100% pass rate

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