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You are assisting a home user who wants her spouse to be able to sign in to a new Windows laptop using a Microsoft account.
You are assisting a home user who wants her spouse to be able to sign in to a new Windows laptop using a Microsoft account. Is this possible, and if so which management interface is used?
A user calls to say that he clicked Yes to a prompt to allow the browser to access the computers location service while using a particular site and is now worried about personal information being tracked by other sites. How can the user adjust the app permission in Windows?
You are assisting a user over the phone and need to identify the edition of Windows that is installed. What step instructions must you give for the user to report this information to you?
While troubleshooting an issue with a graphics card in Windows you discover that the driver version is not up to date. What first step could you perform to install the latest driver?
You are assisting a laptop user. While the user was away from their desk, the laptop powered off. The user was in the middle of working on a file and forgot to save changes. Can you reassure the user and advise on the best course of action?
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